Common queries answered
Frequently asked Questions
Purchasing from the official store ensures your watch is authentic, covered by our 3-year international warranty.
All our watches are manufactured in China, following strict quality standards to deliver the best value in luxury timepieces.
Each order includes:
- Your watch in its official box or premium packaging if selected or included with your order.
- A microfiber cleaning cloth.
- Instruction manuals.
- Warranty documentation.
Note: If your warranty card appears blank, there is no need to worry. Your purchase is digitally registered and covered via your order number.
Delivery typically takes 7–10 business days. We ship worldwide with duties and taxes included, offering free shipping on all orders over $50.
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Still need help?
Get in touch with us
Our customer support is available Monday to Friday: 9am-17pm.
Average answer time: 24h
You can also write us through the chat located at the bottom right. There you can find help information before contacting us.
